Email Settings

You can setup a general email signature in  Settings-> Email Settings, this signature will be using on all email representing your company.

You will need to configure SMTP settings for SmartRPMS  if you want to send e.q. invoices, estimates, overdue reminders etc… the SMTP config will act as a general email from SmartRPMS  for all emails that will be sent.

In order to configure the send email feature inSmartRPMS  navigate to Settings->Email Settings

Email Protocol

SMTP, Sendmail, and Mail.

It’s highly recommended to configure the SMTP protocol for sending emails if you don’t want to encounter issues with emails going to spam or encoding, the examples below will be strictly for the SMTP protocol as it’s the recommended one.

SMTP Host

Enter your SMTP hostname.

SMTP Username

Fill only if your email client use username for SMTP login, mostly you will fill this field if you are using an exchange mailbox.

In most cases when you are using the exchange server, you will need to log in with username not with the email address, in this case, SmartRPMS will use the SMTP Username field to log in to your mail server instead of the email address, however the Email address you filled above will be still used as a FROM header.

SMTP Password

Fill the password for login, you should already know your password.

Email Encryption
    SSL – Select if you are configuring SMTP with port 465
    TLS – Select if you are configuring SMTP with port 587
    None – Select if you are configuring SMTP with port 25
Summarized, SSL works with port 465, TLS works with port 587 and if you are trying to configure the SMTP config with port 25 (non-secure) there will be no encryption and you should select None.

SMTP Port
Enter your SMTP port
Don’t mix up these modes; Email encryption set to SSL on port 587 or TLS on port 465 will not work.